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Exchange Policy

Monsoon Rain Ltd. is always committed to meet your satisfaction.

If you are not satisfied with something you purchased from
us, you may return it within 7 days of the invoice date and we
will be happy to exchange or return that item without any
handling costs. The exchange/return policy is subject to the
following terms and conditions:
 
1. Items must be returned in their original packaging in an
unused state still bearing tags attached along with the receipt.
We do not bear any responsibility to accept goods that have
been used. Items returned over 7 working days may only be
accepted at our discretion.
 
2. Returned items must only be exchanged with products
available in the stores which has the same value or higher value
(in which case cash or credit cards may be used for the
difference). No cash refund.
 
3. If we see that the return is due to some manufacturing defect,
Cats Eye will give a full refund for the product by issuing a credit
note with validity for one year. The credit note may be used to
purchase products of the same value or higher, in which case the
Customers must pay in cash or by credit card for the difference.
 
4. Products can be exchanged from any branch.
 
5. No Exchange & No Refund on Discounted Products.
 
For any suggestions or complaints, please e-mail us at
                                      [email protected]
or call us on these numbers - 01732287393, 01799000444.
 
 

         Thank You.